When it comes to Management Goals, OKRs, KPIs, SOPs, or any other TLA (Three Letter Acronym) companies do a terrible job measuring what matters…and an even worse job of holding managers accountable. If you want to improve revenue, retention, and engagement…you’ve got start measuring what matters and hold managers accountable.
Read MoreEngagement surveys are great…if you plan to do something about it. But most companies want a magic pill that does not exist or want to pay their way out of a leadership problem. There is enough evidence to tell you how to improve your engagement levels…the reason yours aren’t is likely because you are focused on the symptom…not the problem.
Read MoreDisruption often starts with something that looks nothing like what you are used to. It’s not a repackaged solution, it’s an entirely new take on solving the problem.
Read MoreUnlimited vacation policies can be sexy and challenging. Poor cultures with unlimited vacation can create a burn out warrior mentality that is unhealthy. Poor leadership can create a hypocritical culture where people don’t know what to do. Regardless of whether you choose to implement an unlimited vacation policy, make sure you do this first.
Read MoreWhy spending more on your leadership development isn’t improving your leadership.
Read MoreWords matter. Research is often quoted that people pay attention to body language and tone more, which is ONLY true if your words don’t match your body language or tone. If you are looking to be more effective in communication, find words that make an impact, like the seemingly simple word “and”.
Read MoreBuilding a policy handbook is easy...find out what you legally need and then STOP. If you have more than that, you're probably hurting your bottom line, not helping it.
Read MoreThe way companies think about compensation is old, average, and wrong. It's time to rethink payroll and bonuses if you want to keep up and get better performance.
Read MoreThere are a lot of things that can affect motivation, but if you aren't addressing one crucial thing, all those efforts won't matter. For people to focus more on the company, they first have to be less concerned about their own interests, but how do you do that? It's really not that hard. Make them feel safe.
Read MoreThere is something surprisingly human missing from the workplace, and it is the number one reason people quit. It's simple but takes intention. It's quick but takes preparation. It's kind but it takes humility. by changing one thing, you can reduce your turnover within months. All it takes is a few minutes each week.
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