A lot of companies mistakenly follow old practices even when they are looking for new results. Having a top-down process to select servant leaders is irony in practice. So how can you promote the best leaders that people trust and respect? Chances are, you’re overthinking it.Read More
Companies need to realize that "culture fit" is really just a synonym of "conformity." If you care at all about innovation, creativity, and progress, you need to focus on creating psychologically safe environments for people to be different, not environments where everyone is the same.
You do not need permission to lead. Yet, so many managers (HR and otherwise) are waiting for permission to get rid of something they know is terrible. At what point do you want to be the reason bad things stop?Read More
When it comes to Management Goals, OKRs, KPIs, SOPs, or any other TLA (Three Letter Acronym) companies do a terrible job measuring what matters…and an even worse job of holding managers accountable. If you want to improve revenue, retention, and engagement…you’ve got start measuring what matters and hold managers accountable.Read More
Engagement surveys are great…if you plan to do something about it. But most companies want a magic pill that does not exist or want to pay their way out of a leadership problem. There is enough evidence to tell you how to improve your engagement levels…the reason yours aren’t is likely because you are focused on the symptom…not the problem.Read More
Unlimited vacation policies can be sexy and challenging. Poor cultures with unlimited vacation can create a burn out warrior mentality that is unhealthy. Poor leadership can create a hypocritical culture where people don’t know what to do. Regardless of whether you choose to implement an unlimited vacation policy, make sure you do this first.Read More
Words matter. Research is often quoted that people pay attention to body language and tone more, which is ONLY true if your words don’t match your body language or tone. If you are looking to be more effective in communication, find words that make an impact, like the seemingly simple word “and”.Read More